How It Works

From choosing a country and plan to getting online at your destination, setting up your eSIM is simple — even for first-time users.

What to Prepare

  • An eSIM-compatible Device

    An eSIM-compatible Device

  • An Internet Connection

    An Internet Connection

  • QR Code

    QR Code

HOW IT WORKS

Steps to Using Your eSIM

  1. Check eSIM Compatibility

    01Check eSIM Compatibility

    Before you buy, make sure your device supports eSIM.

  2. Choose Your Destination and Plan

    02Choose Your Destination and Plan

    Chose your destination, then choose a plan that fits your data needs and trip length.

  3. Scan the QR Code to Install eSIM

    03Scan the QR Code to Install eSIM

    After purchase, we email you a QR code — just scan it with your phone.

  4. Activate Your eSIM

    04Activate Your eSIM

    After scanning the QR code, enable the eSIM from your phone's settings.

  5. Start Using the Internet Overseas

    05Start Using the Internet Overseas

    Once you arrive at your destination, you can start using the internet just like you do at home.

Precautions

  • When setting up the eSIM, you need a stable internet connection such as Wi-Fi.
  • The available period varies by plan. Please be sure to check the details before purchasing.
  • An eSIM-compatible smartphone is required. It cannot be used on incompatible devices.
  • A deleted eSIM profile cannot be reissued. Please be very careful with the deletion operation.
  • Communication speed and connection status may vary by country or region.
  • This service is data-only. Regular voice calls and SMS cannot be used, but calling apps such as LINE and WhatsApp can be used.

Q

Frequently Asked Questions

Can I make it in time even if I buy on the day of departure?
What is a good time to scan the QR code?
What is activation?
From when is the start date counted?
What should I do if I cannot connect properly at my destination?

Set up in just 3 minutes with Cross eSIM — ready to use in over 125 countries and regions!

Get an eSIM you can use right away, wherever you go!

Buy an eSIM

gives you dependable support, so you can enjoy your time abroad.

  • Frequently Asked Questions

    Please check the FAQ before contacting us.

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