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eSIM Setup & Connection
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A message appeared stating that the mobile plan could not be added.

This message often appears due to device-specific limitations or settings.

① The eSIM storage limit (approximately 8 profiles) has been reached → Please delete any unnecessary eSIMs.\

② The device is SIM-locked → Please check that the SIM lock has been removed.

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Before You Buy
What is an eSIM? What is activation?

Plans & Contracts
Carriers, tethering, and more

eSIM Setup & Connection
QR code scanning and APN setup

Connection Issues
No connection or slow speeds

Changes, Cancellations & More
Plan cancellations, options, and more

About eSIM - Setup Support

eSIM Basics
What is a (travel) eSIM?How to check eSIM compatibility
eSIM Setup
iOS SetupAndroid Setup

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