Before You Buy

What is an eSIM?

Can I use an eSIM and a physical SIM card at the same time?

Can I install multiple eSIMs?

What does "activate" mean?

What do I need to use an eSIM?

What are the data speeds for Cross eSIM?

Can I make calls with the purchased eSIM?

When is the eSIM contract end date?

Can it be used with any smartphone?

Can it be used overseas?

What are the benefits of Cross eSIM?

How does it differ from international roaming?

Please explain the process from purchase to the start of use.

Is it possible to purchase it on the day of departure?

Can I specify the start date at the time of purchase?

Can I change my plan after purchasing?

Can I add more data to the eSIM I purchased later?

Will I receive a refund if I cancel?

Please let me know the validity period starting from the time the eSIM is issued.

Can I set it up while I'm in Japan?

How is the usage duration for the eSIM calculated?

Can I use services like LINE and Google in China?