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Plans & ContractsBefore You Buy
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Can I change my plan after purchasing?

We do not accept requests to change plans after purchase.

Please carefully verify the data allowance and usage period before placing your order.

Related FAQs

Q

Please explain the process from purchase to the start of use.

Q

Is it possible to purchase it on the day of departure?

Q

Can I specify the start date at the time of purchase?

Q

Can I add more data to the eSIM I purchased later?

Q

I haven't received an email after making a purchase.

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Before You Buy
What is an eSIM? What is activation?

Plans & Contracts
Carriers, tethering, and more

eSIM Setup & Connection
QR code scanning and APN setup

Connection Issues
No connection or slow speeds

Changes, Cancellations & More
Plan cancellations, options, and more

About eSIM - Setup Support

eSIM Basics
What is a (travel) eSIM?How to check eSIM compatibility
eSIM Setup
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