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eSIM Setup & Connection
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"Activating..." is displayed.

The setup process may take some time.

Even if the status displays "Activating," it may switch to "Activation Complete" after a short wait. Please rest assured that even if the display remains as "Activating," the activation often completes automatically upon your arrival at the destination.

Related FAQs

Q

What is an eSIM?

Q

Activation failed.

Q

Can I use an eSIM and a physical SIM card at the same time?

Q

Can I install multiple eSIMs?

Q

What does "activate" mean?

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Before You Buy
What is an eSIM? What is activation?

Plans & Contracts
Carriers, tethering, and more

eSIM Setup & Connection
QR code scanning and APN setup

Connection Issues
No connection or slow speeds

Changes, Cancellations & More
Plan cancellations, options, and more

About eSIM - Setup Support

eSIM Basics
What is a (travel) eSIM?How to check eSIM compatibility
eSIM Setup
iOS SetupAndroid Setup

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